Professional Qualification in in Admin and Secretarial | Level 3

Description

Our Admin and Secretarial online course is essential for students who wish to explore employment opportunities in administration and support roles. This course follows an outcomes-based approach and emphasizes the administrative environment of the office professional. All companies and organizations agree that in order for the business to be successful they rely on the competent and skilled officer and support personnel. Our course covers the business administration skills and knowledge defined for office professionals such as administrative and management assistants, personal assistants and secretaries. This Program also provides essential training and knowledge about very many of them, including office management principles, staff matters, accounts and IT.

Entry Requirements

There are no formal entry requirements. This course is open to all learners of all academic backgrounds – from school leavers to employees who want to increase their knowledge and skills in this field. However, it may be of particular interest to:

1. Administrators / Secretaries
2. Candidates who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary
3. Independent Learners

Mandatory Units

• Business Correspondence
• Business Telephone Etiquette
• Calendar, Emails and Internet Etiquette
• Interactive meeting and minutes taking
• Personality development
• Stress Management
• Time Management
• Effective Interviewing Skills
• Presentation skills and Public Speaking
• Effective Interviewing Skills
• Travel arrangement and Visa processing
• Basic Accounting Procedure
• Preparing and Implementation of Standard office forms
• Managing your boss
• Customer Service and Behavior
• Introduction to Human Resources
• Office Policies and Procedures
• Introduction to Business Process
• English 101 for Admin assistant and Secretary

Duration and Delivery

1. Total time duration to complete the course will be 2 months
2. The exam can be taken at any time of the year
3. Our Online course materials are sufficient to ensure exam success.
4. Our online practice question papers are important to access your own progress and preparation.

Current Role

Admin Assistant

Admin Executive

 The administrative executive works one-to-one with the executive on a wide variety of matters. The candidate must be flexible to meet the demands of our growing organization.

Manager – Operations

Manage overall operations and is responsible for the effective and successful management of labour, productivity, quality control and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues.

Human Resources Specialist

HR Specialist responsibilities include preparing compensation and benefits packages, setting up company policies and maintaining updated employee records. To be successful in this role, you should have a good understanding of full cycle recruiting and solid knowledge of labor legislation.

Unit Aims

After completing our online course in administration, individuals may be fully equipped to join the workforce as a secretary or administrative assistant, or advance within their current place of employment. There are also the options of working as a receptionist in legal, or other business offices, customer care, a human resources manager, or even as a Human Resource specialist in any sector. The skills gained from this course are valuable in a variety of fields, which leaves the door to an individual’s career path wide open.